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Informal Process
Step 1:
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Discuss your grade with the instructor
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The instructors are obliged to give you instructions on how to improve your work and resubmit it for a better grade.
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If the issue is not resolved, process to step 2
Formal process
Step 2:
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Submit the appeal to the program manager:
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Please include:
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Your name
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Cohort
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Course
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Assignment
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Grade you received
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The reason the grade needs to be amended
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The program manager will answer your appeal in 10 days
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If the issue is not resolved, proceed to step 3
Step 3:
A committee made of two senior tutors and the academic advisor will review your claims and will answer your appeal with a final decision within ten days
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